⚠️ Security Notice for Recent Website Visitors (23–26 May 2026)

more info >>

Top 10 Virtual Interview Tips To Make You Stand Out From The Crowd

Background waves
You’ve found the ideal role, in a company that’s a perfect fit, but how can you stand out from the crowd when interviewing online?
How do you effectively communicate that your skills are right for the role, positioning you above the competition? The key is in an alignment of values (and plenty of preparation!).

 

 

1. Do some research: discover the company’s values

Having a poke around the company website is an essential part of the preparation for any interview. But as well as examining the turnover and taking a good look at the directors’ mugshots, it’s good to get an understanding of the company’s values. You may find a mission statement or core values listed on an ‘About Us’ page. Or you might get a sense of the values from reading social media posts or the company blog.

 

 

2. Find your values

What about your own values? What drives you and makes you tick? Spend some time thinking about what makes you happy, proud and angry, and why.

 

Here are a few ideas of possible values to get you started:

Courage, adventure, learning, kindness, self-respect, optimism, strength, humility, credibility, efficiency, competition, teamwork, creativity, decisiveness, individuality, sharing…

 

Which values resonate the most? If you have a long list, whittle it down to 5 or 6 core values. Connecting with your values helps you to be truly authentic and communicate in a real and compelling way. This self-knowledge will go way beyond helping you at interview – your values can underline every single communication you have.

 

(Want to dig deeper into your core values and enter a whole new level of authentic communication? Get in touch to find out how we can help.)

 

 

3. Do the company’s values fit with your own?

Innocent (smoothies!) list 5 core values on their website:
Natural, entrepreneurial, responsible, commercial and generous.
The company has an on-site gym for their staff and a strong focus on recycling and sustainability.

 

If you’re passionate about living a healthy lifestyle, eating loads of fruit and veg and taking gym classes, you know that your values align with Innocent’s, and that you can communicate this in the way you answer the questions posed by them at interview.

 

Boots (the chemist), core values include:
Trust, care, partnership, dedication and inclusion.
The company website has an emphasis on world health and being at the heart of local communities, as well as being open-minded and welcoming to all.

Your core values might align with Boots’ if you are community-focussed, picking up groceries for your housebound neighbour or volunteering for a charitable cause. And you can show this synergy of values in your interview.

 

An alignment between your values and those of the company you are interviewing for is the starting point for success, both at interview and after you’ve landed the new job.

Simon Sinek’s TED Talk, Start With Why, is all about how everything you do (whether as a company or an individual) should be based on your core values – the ‘why’.

Sinek says ‘people don’t buy what you do, they buy why you do it’. It’s well worth a watch.

 

 

4. Use the STAR method

The STAR method is a tried-and-tested interview technique that you have probably come across before – and it’s very effective. STAR gives you a structure for answering questions posed at interview.

 

STAR stands for Situation – Task – Action – Result

 

Before your interview, think of questions that you might be asked, and how you would respond to them using this method. Study the job description closely – what skills and experience does the role require, and how can you demonstrate that you have what they are looking for?

 

Preparation is key here – use the time you have before the interview to hone those examples of when you have shown your brilliance, not forgetting to focus on the result of your actions.

 

Want more on the STAR Method? You can read all about it on our interview technique blog post. By combining your shared values with the STAR method, your interview responses will really shine.

 

“What are your strengths?” Is a classic interview question and one that’s worth preparing for. Let’s say this interview is for a team manager role, and one of your STAR method answers is focussed around a situation where you showed one of your strengths – excellent leadership skills – demonstrating how your actions resulted in triumph. So far, it’s fine, but it probably won’t stand out from the answers given by the other candidates.

 

You know, however, that you share the company’s values – innovation and efficiency – and not only does your answer demonstrate that you hold these values, it shows how the result was borne of your actions, that in turn were driven by these values. Now, you stand out from all the other faces behind the interviewers’ screens.

 

It would definitely be difficult – if not nigh on impossible – to drum up these perfect answers on the spot. So, make sure you prepare, figure out your examples and write them down so that you are familiar with them. You should know them inside out – you don’t want to have to refer to them during the interview. Reading a script is a sure-fire way to lose that magic!

 

 

5. Practise with a friend

Ask a friend or partner to ask you questions. Make sure you can answer clearly, structuring your response around the STAR method while remembering to communicate your values.

 

 

6. Don’t read your notes

It can be tempting but don’t rely on written notes on the day – if you’re well-prepared, you won’t need them. When you look down to read notes, you lose eye contact and that connection with your interviewer. So make sure they are in a drawer away from view.

 

 

7. Make eye contact

Eye contact on Zoom is just as important – if not more so – than in face-to-face interviews. Make sure your expression is interested and receptive. Look down the camera rather than at your face on the screen, so the interviewer feels more involved.

 

 

8. Avoid technical glitches

Set up the technology in advance to ensure the interview starts smoothly. Is your face well-lit? What’s in the background – have you curated your square? Is your microphone working?

 

 

9. Don’t forget to pause

Listen to the questions you’re being asked and don’t be afraid to take a moment to think before answering.

 

 

10. Have questions prepared

Have any questions ready that you want to ask. It’s a cliché but it’s true – you are interviewing them to ensure it’s a good fit for you, too!

 

 

Good luck with your interview!

The experts at London Speech Workshop have a wealth of experience in helping clients to ace interviews and land their dream jobs. Our Interview Power course will give you the skills to be more authentic, confident and succinct in interviews so that you make a great impression and get the job offers you deserve.

 

 

Book A Free Discovery Call to find out how we can tailor our courses to suit you.

Start Your Communication Transformation Today

Book a free discovery call to find out how our courses and method can work for you!

Book A Free Discovery Call
Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.


The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.


Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.


How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.life

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.life
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.