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How to Build Connection at Work (With Anyone)

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How close are you to your co-workers? A key study by Relate revealed that only 75% of employees say they have good relationships at work. And new research suggests that one in ten have no friends at all in the office. The impact that disconnection has on our performance and well-being is pervasive.

 

 

This lack of connection is no doubt due in part to the decrease in face-to-face interactions in the workplace. Some experts are even calling it a ‘global epidemic’.

We’re driving home our need to invest in ourselves this month. And one of the ways we can improve our wellbeing the most is by enjoying meaningful connection with others. In fact, it’s a non-negotiable.

 

 

How to create connection at work

Since we spend so much of our lives at work, our quality of life is largely determined by our job. And not just the actual activity of the job itself, whether that be writing newspaper articles, buying and selling shares, or designing buildings.

 

Even if we like the tasks assigned to us, if it does not in some way connect us to other people, we will not achieve our most meaningful work.

 

In Back to Human: How Great Leaders Create Connection in an Age of Isolation, Dan Schwabel argues:

 

“A strong connection to your teammates makes work more meaningful and enjoyable. The lack of it makes work feel like a chore and creates the silos that eliminate creativity and innovation.”

He adds, “Workplace happiness depends largely on a sense of belonging, so find small ways to increase the amount of two-way, real-time interaction in your working week.”

Shwabel suggests actions that we can take immediately, from grabbing a coffee with a co-worker to scheduling a regular one-on-one with your manager or, if your boss has an open-door policy, making use of it.

 

Even something as simple as walking over to ask a colleague a question rather than sending an email can create a micro moment of connection – plus you eliminate the risk of them misreading your written tone of voice.

 

Body language and facial expressions are a big part of how we connect with other people so if you can’t physically be in the same space as someone, choose video conferencing over other forms of communication. A smile can go a really long way in building relationships.

 

 

Social activities at work

Some workplaces have a strong social cultures, others don’t. While we need to be careful to put the right boundaries in place – getting drunk in front of the boss might not be the best career move – there is a degree to which socialising as a team can bring us closer.

 

Shared experience away from the office is a powerful bonding experience. That’s why team building exercises are popular. But it needn’t be that formal.

 

Consider starting a weekly lunch club, organising regular cinema trips, golf days or whatever else your team might enjoy. Just remember to be as inclusive as possible. For example, don’t arrange every social at 6pm when mums and dads may well be needed at home.

 

Social activities shouldn’t be forced either. This is about facilitating relationships rather than insisting on them. But there are business benefits, if you need an argument for getting some budget behind your team socialising – teams achieve far more when they know and trust one another.

 

 

Connection beyond the workplace

But work isn’t the only place connection is important, something all successful business people will tell you. In a commencement speech, LinkedIn CEO Jeff Weiner spoke about how his connection outside work is vital to his well being.

 

“It’s taken me a long time to realize what makes me happy,” he said. “Simply put, it’s looking forward to going to work in the morning, and looking forward to coming home at night. The only way I can do this is by practising compassion in both facets of my life, and not taking anything or anyone for granted.”

 

Connection beyond the workplace often starts with intentionally disconnecting from work. It means simple things like putting the phone down. It means stepping away from screen-time and sharing face-to-face moments.

 

If we have young kids, it means making time for bedtime stories, being a human climbing frame and building dens. It’s about creating moments where fun and laughter can happen of their own accord.

 

If we’re in a relationship, it means sitting down for dinner at a table, listening intentionally so that we tune into how our partner is feeling. When we pay attention to what lights them up and what’s weighing on them, we can respond meaningfully.

 

They may not need an answer, just someone to comfort them. They almost certainly do not want to hear a related anecdote, they might just want you to laugh with them at the absurdity of their day.

 

Sometimes it will feel like hard work, other times like light relief. But one thing is certain. When we create time for connection, we’ll feel the benefit in every area of our lives.

 

 

How to connect with strangers

We can find connection anywhere. A conversation with a stranger is how every friendship begins after all.

 

Often we miss these opportunities because we’re busy listening to the voice in our head. Sara Lazar, assistant professor of psychology at Harvard Medical School says, “It’s always there and comfortable… We all have that voice. The problem is that voice is a distraction and drowns out everything else.”

 

Even small moments of conversation can take us out of ourselves and into connection. Steve Calechman of Harvard Medical School recommends that we connect with people in simple gestures. It can be as minute as exchanging our nods for verbal thank yous when stepping off the bus, or when someone who holds open a door for us.

 

Calechman also advocates picking up a thread of conversation when someone greets us, dialling down our passing remarks and instead asking real questions that lead to real conversations.

 

People can create moments of meaningful connections at work, at home and anywhere the population is larger than one. You can be an instigator of connection and your own personal fulfilment.

 

As a starting point, set yourself a task to make three new connections this week. Write down your challenge so that it feels tangible, and maybe even share it with a trusted friend for accountability.

 

 

If you’re looking for more help getting started or overcoming personal communication struggles, check out our Effective Communication course. Empower yourself to connect anywhere, with anyone. You never know where a conversation might lead.

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Communication Coaches

Communication Coaches 

Job Description – May 2026

London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.

Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.

We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.


The Opportunity

We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.

This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.


Who We’re Looking For

We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.

You will likely have:

  • 4+ years’ experience in communication coaching, teaching, or related fields
  • A background in voice, communication, performance, or coaching
  • Excellent listening skills and a strong ear for nuance
  • High emotional intelligence and the ability to build trust quickly
  • A natural ability to connect, empower, and bring out the best in others
  • A genuine passion for communication and personal development

Desirable (but not essential):

  • MA in Voice Studies, Communication, or similar
  • Understanding of phonetics
  • Experience in Accent Softening

What Makes This Work Special

  • A truly supportive coaching community
    Regular socials, meet-ups, and ongoing development
  • Monthly Coaches Meetings
    A space to share “green lights” and “opportunities,” receive support, and celebrate each other
  • Consistent, high-quality client work
    You provide availability; we fill your schedule
  • Flexible, hybrid working
    Work from home and/or our boutique London offices
  • Outstanding operational support
    Our back-office team handles logistics so you can focus on coaching
  • Training in the Serlin Method®
    A powerful, practical, and deeply human approach that transforms how people communicate
  • A values-led culture
    Warm, creative, dynamic, and deeply committed to meaningful impact

Training & Start Timeline

  • Recruitment: Ongoing, with monthly selection days
  • Training Cohort: July or September 2026
  • Training Commitment: ~20–30 hours over 4–6 weeks
  • Start Date: Post-training (Autumn 2026)

Requirements

  • Minimum 2+ years coaching, teaching, or facilitation experience
  • Background in communication, voice, performance, or related field
  • Availability for 16+ hours per week (including some evenings/weekends)
  • Availability to attend training in September
  • Native or bilingual English speaker
  • Based within commutable distance of London

Compensation

  • Highly competitive rates
  • Discussed during the interview process

Diversity & Inclusion

We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.

If you require any adjustments during the process, please let us know.


How to Apply

Please send:

  • Your CV
  • A short email introducing yourself
  • A short video or voice note (max 2 minutes)

To: careers@londonspeechworkshop.life

Your video should include:

  1. Your full name
  2. Your relevant experience
  3. Why you’d like to work with London Speech Workshop
  4. Why you care about helping people become better communicators
  5. Your availability and current commitments

Final Note

We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.

Management Accountant / Finance Lead

Management Accountant / Finance Lead at London Speech Workshop

London (Hybrid) | Part-time (2.5 to 3  days/week) | £45k to 60K FTE depending on experience

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.

We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.

We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.

The Role

This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.

You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.

Working Setup

  • 3–4 days per week (flexible)
  • Remote-first
  • One full day in the Farringdon office every fortnight (Tuesday or Thursday)

What You’ll Own

1. Financial Operations 

  • Daily bookkeeping in Xero across B2B and B2C
  • Payroll preparation and reconciliation
  • Credit control and client invoicing
  • Bank reconciliation and payment tracking
  • Managing accounts payable and receivable
  • Maintaining clean, accurate financial records with minimal oversight
  • Liaising with external accountants (year-end, VAT, tax)
  • Payroll preparation and reconciliation including pension submissions and auto enrolment 

2. Reporting, Compliance & Cashflow

  • Monthly management reporting (P&L, summaries, insights)
  • VAT returns and tax coordination
  • Monthly cashflow forecast
  • Clear visibility on cash position, risks, and liabilities
  • The production and maintenance of annual budgets, with regular forecasting and variance reporting

3. Commercial Insight & Strategy

  • Provide financial clarity to support decision-making
  • Translate numbers into clear, actionable insight
  • Help ensure revenue growth aligns with profitability

4. Business Modelling & Analysis

  • Analyse B2C performance (pricing, discounting, utilisation)
  • Model coach capacity, hiring decisions, and revenue potential
  • Support development of B2B commercial models (e.g. retainers, larger contracts)
  • Build simple financial models to guide strategic decisions

5. Cost & Efficiency

  • Review cost base and identify inefficiencies or savings
  • Recommend leaner ways of operating
  • Explore automation/AI opportunities where relevant

6. Incentives & Performance Metrics

  • Support design of:
    • Coach incentive structures
    • Bonus and profit-share models
  • Model key metrics such as:
    • Customer lifetime value (LTV)
    • Cost of sales
    • Utilisation and capacity

Who You Are

  • A qualified accountant ( ACA/ACCA/CIMA)
  • 3+ years in a bookkeeping / finance role
  • Strong Xero proficiency (non-negotiable)
  • Experience with payroll, VAT, and reconciliations
  • Comfortable owning the day-to-day finance function independently
  • Commercially minded — you go beyond reporting
  • Strong organisational and admin skills
  • Clear, warm communicator
  • Proactive problem-solver who anticipates needs
  • Experience supporting founders or small teams is a plus

Why Join Us

  • Flexible, part-time role with real autonomy
  • A values-led, human business doing meaningful work
  • A rare blend of execution and strategic input
  • Opportunity to shape financial clarity and growth

How to Apply

 

Marketing Director Role at London Speech Workshop 

Marketing Director, London Speech Workshop 

London (Hybrid) | £50–75k + bonus

About Us

London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.

We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.

We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.

The Role

This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.

One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.

What You’ll Own

Growth & Funnel Performance

  • Own the full funnel: awareness → lead → nurture → conversion
  • Build and optimise landing pages, journeys, and conversion flows
  • Run continuous testing (CRO, A/B, messaging) to improve performance

Paid & Performance Marketing

  • Own strategy and results across PPC (Google, Meta, LinkedIn, YouTube)
  • Manage agencies and freelancers — setting direction and pushing for better ROI
  • Allocate budget based on data, not instinct

Campaigns, Content & Execution

  • Plan and deliver campaigns across email, organic, paid, and partnerships
  • Shape high-converting landing pages, lead magnets, and email sequences
  • Ensure all content is on-brand: intelligent, warm, human, and impactful

Data, Team & Systems

  • Be obsessed with metrics: conversion, CAC, LTV, engagement
  • Own HubSpot (or similar): automation, segmentation, reporting
  • Manage and develop a Marketing Manager; brief and oversee designers and developers

Who You Are

  • 6–10+ years in growth and performance marketing
  • Have owned PPC and know what “good” looks like
  • Have built funnels and campaigns yourself — not just directed them
  • Confident with HubSpot, Figma/Canva, and analytics platforms
  • Strong copy instincts and an eye for conversion
  • Commercially sharp, driven by results not vanity metrics
  • Genuinely curious about people, behaviour, and what makes communication work

Salary & Benefits

  • £50,000–£75,000 DOE + performance bonus
  • Hybrid (2 days/week in our London office)
  • Learning budget + access to our training
  • A fast-moving, ideas-friendly team that lives what it teaches

How to Apply

  • Send your CV, a short cover note, and a max 2-minute video or voice note to Emma at careers@londonspeechworkshop.life
  • In the video, tell us: what excites you about this role, a marketing project you’re proud of, and your salary expectations.